Who we are
The Company and Its Mandate Malindi Water and Sewerage Company (MAWASCO), is located in Malindi town, in Kilifi County. The utility was incorporated under the Company’s Act (Cap 486) of the Laws of Kenya as a public company limited by shares on 24th August 2005 and came into full operation on 1st February 2006. This was as a result of the enactment of Water Act 2002 (repealed by Water Act 2016), which brought about far reaching water sector reforms in Kenya separating water resources management from services delivery.
As a water service provider charged with the provision of water and sanitation services in Malindi, MAWASCO has the mandate to provide adequate quality water and proper sanitation services to its customers in the most efficient and affordable way. It’s also responsible for the routine maintenance of water and sanitation services infrastructure. The company is engaged purely in providing water and sanitation services to the residents of Malindi, Magarini and Kilifi North sub-counties with an estimated water production of 21,000 m3/ day against a demand of 44,353 m3/day. MAWASCO has a license to supply water to about 8,300km2 coverage and with a population of 572,652 persons. As at 2019, the coverage was about 73% for water and 27% on sanitation.
Our core values are fundamental principles and beliefs guiding our operations. They will act as a link between the organization culture and the social systems. MAWASCO wants to be identified by the society it is serving with the beliefs as highlighted by its core values. MAWASCO core values abbreviated as ‘CIITE’ which are shown below:
We are committed to meeting our customer’s needs and expectations.
We encourage creativity and ingenuity within our mandate
We are committed to a culture that promotes honesty, transparency, accountability, professional ethics and zero tolerance to corruption.
We promote unity of purpose.
We are committed to timely delivery of high quality services that exceeds our stakeholder’s expectations.
VISION & MISSION
“A premiere water and sanitation service provider”
“To enrich the quality of life of our customers through provision of clean, safe, reliable, sufficient and high-quality water and sanitation services in sustainable approaches that exceed our stakeholders’ expectations”.
Provide every reason for a smile.