info@malindiwater.co.ke    +254 042 2131037, +254 777800555
  • Homepage
  • About us
    • About MAWASCO
    • Management Team
    • Company Growth
  • Our Services
    • New water connection
    • Metering & Billing
    • Water quality & Testing
    • Meter Testing & Servicing
    • Water Tanker Services
    • Pipeline Maintenance
  • Customer Information
    • Billing
    • Complains Handling
    • Revenue Collection
  • Media Centre
    • Gallery
    • Customer Forms
    • Reports
    • Publications
    • Tendering
      • Tenders
      • Request for Quotations
    • Careers
  • Partners
  • Contact us
MAWASCOMAWASCO
 
Customer Care
+254 777800555
Working time
Mon-Fri : 8am - 5:pm
paybill
Menu
  • Homepage
  • About us
    • About MAWASCO
    • Management Team
    • Company Growth
  • Our Services
    • New water connection
    • Metering & Billing
    • Water quality & Testing
    • Meter Testing & Servicing
    • Water Tanker Services
    • Pipeline Maintenance
  • Customer Information
    • Billing
    • Complains Handling
    • Revenue Collection
  • Media Centre
    • Gallery
    • Customer Forms
    • Reports
    • Publications
    • Tendering
      • Tenders
      • Request for Quotations
    • Careers
  • Partners
  • Contact us

About MAWASCO

MAWASCO > About MAWASCO

Who we are

The Company and Its Mandate Malindi Water and Sewerage Company (MAWASCO), is located in Malindi town, in Kilifi County. The utility was incorporated under the Company’s Act (Cap 486) of the Laws of Kenya as a public company limited by shares on 24th August 2005 and came into full operation on 1st February 2006. This was as a result of the enactment of Water Act 2002 (repealed by Water Act 2016), which brought about far reaching water sector reforms in Kenya separating water resources management from services delivery.

As a water service provider charged with the provision of water and sanitation services in Malindi, MAWASCO has the mandate to provide adequate quality water and proper sanitation services to its customers in the most efficient and affordable way. It’s also responsible for the routine maintenance of water and sanitation services infrastructure. The company is engaged purely in providing water and sanitation services to the residents of Malindi, Magarini and Kilifi North sub-counties with an estimated water production of 21,000 m3/ day against a demand of 44,353 m3/day. MAWASCO has a license to supply water to about 8,300km2 coverage and with a population of 572,652 persons. As at 2019, the coverage was about 73% for water and 27% on sanitation.

CORE VALUES

Our core values are fundamental principles and beliefs guiding our operations. They will act as a link between the organization culture and the social systems. MAWASCO wants to be identified by the society it is serving with the beliefs as highlighted by its core values. MAWASCO core values abbreviated as ‘CIITE’ which are shown below:

Customer Focus

We are committed to meeting our customer’s needs and expectations.

Innovativeness

We encourage creativity and ingenuity within our mandate

Integrity

We are committed to a culture that promotes honesty, transparency, accountability, professional ethics and zero tolerance to corruption.

Teamwork

We promote unity of purpose.

Excellence

We are committed to timely delivery of high quality services that exceeds our stakeholder’s expectations.

VISION & MISSION

Vision

“A premiere water and sanitation service provider”

Mission

“To enrich the quality of life of our customers through provision of clean, safe, reliable, sufficient and high-quality water and sanitation services in sustainable approaches that exceed our stakeholders’ expectations”.

Mantra

Provide every reason for a smile.

Designed by:  Malindi Water & Sewerage Company Limited - ICT Department
  • Privacy Policy
  • Terms of use
Top
  • Our Brochures

    Strategic Plan
    5.3 mb, PDF
    New Connection Form
    165kb, PDF
  • Contact With us

    Get In Touch

    With us

  • →
  • Contact Us

    Contact Form

  • WhatsApp
  • Facebook Messenger