- Upon receipt of duly approved Agreement forms 2days after physical installation, the data clerk shall key into the system the Name and Meter information details.
- The billing officer shall produce meter reading field cards a day before schedule of zonal meter reading and forward to the Zonal Officers through the Head of Metering.
- After meter reading, the billing officer shall receive the meter reading field cards from the respective Zonal Officers.
- The billing officer shall key in the meter reading data to enable production of meter status report a day before meter servicing schedule.
- Upon receipt of the meter status report from the metering department, the Billing Officer shall effect corrections in the system and produce final meter transaction report.
- The Billing officer shall commence billing procedure whereby he/she shall produce bills mailing summary report and forward to the Revenue Accountant for cross checking.
- The Revenue Accountant shall cross check the billing mailing summary against the transaction report to confirm that all the consumers have been billed.
- Billing Officer shall archive consumer bills into the database.
- The billing officer shall print bills and forward to mailing office for dispatch through the respective Zonal Officers or the agreed upon means of bills dispatch by the management.
- Billing Officer shall produce monthly billing reports for management purposes.