Company Growth

MAWASCO operates in three sub counties namely Malindi, Magarini and parts of Kilifi north sub-counties.

Customer base summary

  • Active water connections – 26,991
  • Total Registered customers – 38,559
  • Water coverage – 78%
  • Percentage % Active Accounts 70%

 

KPI 2013 2014 2015 2016 2017/2018 2018/2019 2019/2020 2020/2021 2021/2022
NRW 25% 29% 30% 27% 32% 23% 23% 25% 29%
Water coverage 89% 85% 83% 79% 69% 70% 71% 80% 78%
Hour of supply (#) 22 24 22 22 22 23 24 24 22
Staff productivity (#) 5 7 6 8 9 9 9 8 8
Revenue Collection efficiency 97% 92% 92% 96% 100% 103% 94% 87% 96%
O&M cost coverage 101% 98% 102% 82% 91% 97% 99% 94% 84%
Metering ratio 100% 100% 91% 100% 100% 92% 100% 100% 100%