Pipeline Maintenance

Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received. Within 6 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed.

The site of repairs will be reinstated to the original state before leaving the site.

  • Service Lines

Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received. Within 3 hours of receipt of report on leak/burst, repairs will be completed and the pipes flushed before water supply to customers is resumed.

The site of repairs will be reinstated to the original state before leaving the site.