info@malindiwater.co.ke    +254 042 2131037, +254 777800555
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MAWASCOMAWASCO
 
Customer Care
+254 777800555
Working time
Mon-Fri : 8am - 5:pm
paybill
Menu
  • Homepage
  • About us
    • About MAWASCO
    • Management Team
    • Company Growth
  • Our Services
    • New water connection
    • Metering & Billing
    • Water quality & Testing
    • Meter Testing & Servicing
    • Water Tanker Services
    • Pipeline Maintenance
  • Customer Information
    • Billing
    • Complains Handling
    • Revenue Collection
  • Media Centre
    • Gallery
    • Customer Forms
    • Reports
    • Publications
    • Tendering
      • Tenders
      • Request for Quotations
    • Careers
  • Partners
  • Contact us

Slide

Who we are

The Company and Its Mandate Malindi Water and Sewerage Company (MAWASCO), is located in Malindi town, in Kilifi County. The utility was incorporated under the Company’s Act (Cap 486) of the Laws of Kenya as a public company limited by shares on 24th August 2005 and came into full operation on 1st February 2006. This was as a result of the enactment of Water Act 2002 (repealed by Water Act 2016), which brought about far reaching water sector reforms in Kenya separating water resources management from services delivery.

As a water service provider charged with the provision of water and sanitation services in Malindi, MAWASCO has the mandate to provide adequate quality water and proper sanitation services to its customers in the most efficient and affordable way. It’s also responsible for the routine maintenance of water and sanitation services infrastructure. The company is engaged purely in providing water and sanitation services to the residents of Malindi, Magarini and Kilifi North sub-counties with an estimated water production of 21,000 m3/ day against a demand of 44,353 m3/day. MAWASCO has a license to supply water to about 8,300km2 coverage and with a population of 572,652 persons. As at 2019, the coverage was about 73% for water and 27% on sanitation.

OUR COMPANY MISSION

To provide sufficient high quality water and efficient sewerage services in the most cost effective way that exceed our customers’ expectations.

OUR COMPANY VISION

To be the most efficient Water and Sewerage Service Provider in East Africa

MANTRA

Provide every reason for a smile.

INNOVATE 4 WASH 2022 MALINDI

OUR SERVICES

NEW WATER
CONNECTION

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The mandate of the Company is to provide clean water and sewerage services to the residents of Malindi. MAWASCO is committed to ensuring that all stakeholders receive water regularly and efficiently

METERING &
BILLING

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Our aim is to offer every customer reliable water billing  as well as providing  metering solutions that help to make billing simple and accurate. We have a robust customer service team ready to answer any questions  regarding your bill.

WATER QUALITY
& TESTING

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The company is engaged purely in providing water and sewerage services to the residents of Malindi and to ensure that all stakeholders receive water of the highest quality

METER TESTING
& SERVICING

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Our facilities have the capabilities to test water meters in a wide range of operating conditions, similar to those they’d experience during service. Utilizing industry standards, the latest certified testing equipment, and a dedicated testing staff, MAWASCO can accommodate all of your water meter testing needs

WATER TANKER
SERVICES

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MAWASCO operates water boozers used for supplying clean water to customers within Malindi and its environs upon request and payment.

PIPELINE
MAINTENANCE

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Following the highest standards of quality, service and respect for the environment, we carry out the management, operation and maintenance of water pipeline installations. Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received.

LATEST NEWS

EVENTS
H.E GOVERNOR GRACES INNOVATE FOR WASH
October 28, 2022 0
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EVENTS
WATER SECURITY AND CLIMATE RESILIENCE
October 27, 2022 0
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EVENTS
INNOVATE 4 WASH 2022 LAUNCHING
October 27, 2022 0
Read more

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