Who we are
The Company and Its Mandate Malindi Water and Sewerage Company (MAWASCO), is located in Malindi town, in Kilifi County. The utility was incorporated under the Company’s Act (Cap 486) of the Laws of Kenya as a public company limited by shares on 24th August 2005 and came into full operation on 1st February 2006. This was as a result of the enactment of Water Act 2002 (repealed by Water Act 2016), which brought about far reaching water sector reforms in Kenya separating water resources management from services delivery.
As a water service provider charged with the provision of water and sanitation services in Malindi, MAWASCO has the mandate to provide adequate quality water and proper sanitation services to its customers in the most efficient and affordable way. It’s also responsible for the routine maintenance of water and sanitation services infrastructure. The company is engaged purely in providing water and sanitation services to the residents of Malindi, Magarini and Kilifi North sub-counties with an estimated water production of 21,000 m3/ day against a demand of 44,353 m3/day. MAWASCO has a license to supply water to about 8,300km2 coverage and with a population of 572,652 persons. As at 2019, the coverage was about 73% for water and 27% on sanitation.
To provide sufficient high quality water and efficient sewerage services in the most cost effective way that exceed our customers’ expectations.
To be the most efficient Water and Sewerage Service Provider in East Africa
Provide every reason for a smile.
INNOVATE 4 WASH 2022 MALINDI





OUR SERVICES
NEW WATER
CONNECTION
The mandate of the Company is to provide clean water and sewerage services to the residents of Malindi. MAWASCO is committed to ensuring that all stakeholders receive water regularly and efficiently
METERING &
BILLING
Our aim is to offer every customer reliable water billing as well as providing metering solutions that help to make billing simple and accurate. We have a robust customer service team ready to answer any questions regarding your bill.
WATER QUALITY
& TESTING
The company is engaged purely in providing water and sewerage services to the residents of Malindi and to ensure that all stakeholders receive water of the highest quality
METER TESTING
& SERVICING
Our facilities have the capabilities to test water meters in a wide range of operating conditions, similar to those they’d experience during service. Utilizing industry standards, the latest certified testing equipment, and a dedicated testing staff, MAWASCO can accommodate all of your water meter testing needs
WATER TANKER
SERVICES
MAWASCO operates water boozers used for supplying clean water to customers within Malindi and its environs upon request and payment.
PIPELINE
MAINTENANCE
Following the highest standards of quality, service and respect for the environment, we carry out the management, operation and maintenance of water pipeline installations. Under normal circumstance, water supply will be closed off to reduce water loss within 30 minutes after a report of leak/burst is received.
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