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Water quality is a critical factor in ensuring the health and well-being of the public, as well as maintaining the aesthetic appeal of water as a consumable product. At Malindi Water and Sewerage Co. Ltd., we recognize that clean, safe, and visually appealing water is essential not only for daily consumption but also for sustaining confidence in the water supply system. Poor water quality, often caused by contamination from human, industrial, or environmental sources, can lead to serious health risks, including waterborne diseases such as cholera, typhoid, and dysentery.

In addition to health concerns, the physical characteristics of water—such as color, taste, odor, and clarity—greatly affect customer satisfaction and trust. Discolored or foul-smelling water, even if chemically safe, can discourage usage and raise public concern. Maintaining high water quality requires consistent monitoring, modern treatment processes, and timely infrastructure maintenance.

Malindi Water and Sewerage Co. Ltd. is committed to upholding national water quality standards through rigorous testing, proactive maintenance, and public education. Our goal is to ensure that every household and business receives water that is not only safe to drink but also clear, odorless, and pleasant to use—thereby safeguarding public health and enhancing the value of water as a vital resource.